Last Updated: 9/24/2025

Introduction

Thank you for visiting 38North’s website. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us through our website. By using our website, you consent to the practices described in this Privacy Policy. 38North Security identifies and complies with all applicable privacy laws, regulations, and contractual requirements related to the preservation of privacy and protection of personal identifiable information (PII).

Information We Collect

We may collect the following types of personal information when you visit or interact with our website:

  1. Information You Provide: When you voluntarily submit information through our website forms or contact us, we may collect your name, email address, phone number, and any other information you provide.
  2. Automatically Collected Information: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, referring website, pages viewed, and the date and time of your visit. We may use cookies or similar technologies to collect this information.

We only collect the minimum PII necessary to fulfill contractual and business obligations, and such data is classified and safeguarded under our Information Security Management System (ISMS) aligned to ISO/IEC 27001:2022.

Use of Information

We may use the collected information for the following purposes:

  1. To provide and improve our services, including responding to your inquiries and fulfilling your requests.
  2. To personalize your experience on our website and to deliver relevant content and offers based on your preferences.
  3. To communicate with you.

All uses of personal information are limited to the purposes for which it was collected and will comply with applicable laws and regulations, including consent or lawful basis requirements where applicable (e.g., GDPR, CCPA, HIPAA).

Cookies

Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience and provide certain functionality. By using our website, you consent to the use of cookies as described in this Privacy Policy.

We use the following Google Analytics cookies on our website:

  1. Visitor, Session, and Campaign Cookies: These cookies help us calculate visitor, session, and campaign data and track site usage. The information is stored anonymously, as the cookie assigns a randomly generated number to recognize unique visitors.
  2. Anonymous Usage Cookies: These cookies store information on how visitors use the website, such as the number of visitors, their source, and the pages they visited anonymously.
  3. Unique User ID Cookie: This cookie stores a unique user ID, allowing us to identify returning visitors and provide a more personalized experience.
  4. Page View Cookies: These cookies store and count page views, helping us analyze website traffic and improve our services.

You can control and manage cookies through your browser settings. Please note that blocking or deleting cookies may impact certain features and functionality of our website.

Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.

Sharing of Information

We may share your personal information with third parties in the following circumstances:

  1. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations or protect our rights, property, or safety.

We may also share your personal information with trusted third-party service providers when necessary to operate our business. All such providers are contractually required to protect PII in accordance with applicable laws, regulations, and equivalent security and privacy standards.

Data Security

We implement a variety of physical and technical security measures to protect the confidentiality, integrity, and availability of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information only for as long as required by law, regulation, or contract. Once retention requirements expire, PII is securely deleted, anonymized, or otherwise disposed of in line with our ISMS procedures.

Your Rights

Depending on your jurisdiction and applicable laws (e.g., GDPR, CCPA, HIPAA, or U.S. federal contract requirements), you may have specific rights such as access, correction, deletion, or restriction of processing. 38North Security will honor these rights in accordance with applicable legal and contractual requirements.

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under this age. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to remove the information from our systems.

Compliance and Accountability

38North Security maintains processes to identify, assess, and comply with all applicable privacy laws, regulations, and contractual requirements regarding PII. We regularly review and update our privacy and security practices to ensure alignment with evolving requirements and our ISMS. Our program is designed to comply with ISO/IEC 27001:2022 expectations for privacy risk management.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@38northsecurity.com.